Back in May, I was consulting with an agency owner/friend.  Let’s call her Linda.  She originally contacted me because of a retention problem in her business.   “I’m FRUSTRATED Jeremy.. my client retention has been awful lately. People are leaving at random, they aren’t staying with us. It’s like we spend all this time/money to …

Why your client retention is in the garbage, and how to increase your revenue 500% by fixing this common sales problem Read More »

One of the best ways to improve your sales calls is to carefully listen to recordings of your calls (or have an expert do that for you). In this post, I’ll teach you how to record your sales calls and I’ll give you the top two software I would recommend using to record your sales …

How to Record Your Sales Calls Read More »

Complimenting your prospect isn’t inherently the ‘wrong thing to do.’ It’s just wildly ineffective FOR MAKING SALES. Here’s a time when complimenting this salesperson’s prospect worked against her, instead of helping her achieve his goal. Storytime: She was on the phone with the prospect, and they were talking about the prospect’s offer. The prospect said …

Stop Complimenting Your Prospects Read More »

If your big selling point is to just get an “ROI” for your client, then you better stick around and listen to this. It’s a better way to frame your sales calls. (If you want a better long-term relationship with your clients that is.) I just remembered a coaching call back in March with a …

ROI-Based Selling is LAZY Selling. How to Fix Your Broken Close Rate by DITCHING the ROI-Based Process Read More »